Inspiring family planning providers to improve their facilities to deliver quality services

SHOPS Plus in Nigeria trained 931 providers to deliver family planning methods in the Federal Capital Territory, Plateau, Oyo, and Akwa Ibom states. In addition to a lack of training, providers face challenging infrastructural environments in the facilities where they work. The training that providers receive from SHOPS Plus, in addition to the relationships they build with supervisors and coaches, have inspired providers to improve their facilities so they can deliver high quality services. They have used their own money to create dedicated private spaces for FP in facilities and purchase equipment and supplies. Some providers have also collaborated with communities to build toilets and wells. These enhancements to FP service delivery have improved the experiences of the 175,000 FP users receiving services in the 888 SHOPS Plus supported facilities.