Privacy Policy

The SHOPS Plus website is intended to advance the knowledge in private sector health by sharing leading publications, tools, and resources. The site has been designed to communicate and disseminate materials from the SHOPS Plus project as well as the activities of other projects and organizations.

This website is made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Abt Associates Inc., and do not necessarily reflect the views of USAID or the United States government.

If you have any questions or comments, please contact us at [email protected].

Disclaimer of Endorsement                          
The documents posted on this website may contain hypertext links or pointers to information created and maintained by other public and private organizations. These links and pointers are provided for visitors’ convenience. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of any linked information. Further, the inclusion of links or pointers to websites other than a USAID-managed website is not intended to assign importance to those sites and the information contained therein, nor is it intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these outside sites, or the organizations sponsoring the sites, by trade name, trademark, manufacture, or otherwise.

Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm or corporation name is for the information and convenience of the site’s visitors, and does not constitute endorsement, recommendation, or favoring by the United States government or USAID.

The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States government or USAID, and shall not be used for advertising or product endorsement purposes.

Disclaimer of Liability 
Every effort is made to provide accurate and complete information. However, with the thousands of documents available, often uploaded within short deadlines, we cannot guarantee that there will be no errors. We make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this website and expressly disclaim liability for errors and omissions its contents.

With respect to the content of this site, neither the United States government, nor USAID, nor their employees and contractors make any warranty, expressed or implied or statutory, including but not limited to the warranties of non-infringement of third party rights, title, and the warranties of merchantability and fitness for a particular purpose with respect to content available from website or other Internet resources linked from it. Additionally, neither the United States government nor USAID assume any legal liability for the accuracy, completeness, or usefulness of any information, product, or process disclosed herein nor freedom from computer virus, and do not represent that use of such information, product, or process would not infringe on privately owned rights.

Privacy Statement
Our website is operated and maintained by Abt Associates Inc. This Privacy Policy describes Abt Associates’ policies and procedures for collecting and using personal information, the use of cookies, and security procedures on 

Personal Information
SHOPS Plus explicitly asks when it needs information that identifies you individually (“personal information”). You can visit our site without disclosing any personal information.

SHOPS Plus uses personal information only for the purpose for which it was submitted either to operate the site and to deliver our services. For example, SHOPS Plus may use your e-mail address to respond to incoming requests from you. At the time of collection, SHOPS Plus may ask whether you will permit SHOPS Plus to use your personal information in other ways. For example, SHOPS Plus may ask you whether you would like to receive certain information and e-mails from SHOPS Plus. Unless you specifically consent to such use, SHOPS Plus will use your personal information only for the purpose for which it was submitted.

If you apply for a job with SHOPS Plus, the information collected is used for employment consideration only and is kept in our databases for a short period of time for future consideration.
At no time do we release information to organizations or individuals outside of SHOPS Plus.

SHOPS Plus uses non-personally identifiable information and information obtained through the use of “cookies” in order to improve the site. Cookies are small pieces of data, or data files, which are sent by a website to your web browser and are stored on your computer. By tracking how many people visit our site and where visitors go on our site, we are able to determine which parts of the site users like the best, which parts need some improvement, and what changes should be made. By obtaining this information, we are able to continually improve our site and bring you the best online experience possible.

Collecting such information includes the logging of IP addresses, operating system (e.g., Windows or Macintosh), and type of browser software (e.g., Google Chrome or Internet Explorer) used by each visitor to the site. Although such information is not personally identifiable, it can be used to determine the IP address of the visitor’s internet service provider and the geographic location of his or her point of connectivity to the Internet.

Emails and Newsletters
At, you can register to receive emails for information that interest you, such as our newsletters. To unsubscribe, simply select unsubscribe located at the bottom of every email we send you. SHOPS Plus will not send you commercial offers or advertisements or provide your contact information or email to third parties.

Links to Other Sites
This privacy policy applies only to Our website contains links that may direct you to other websites, which we do not control. Once you link to another site, you are subject to the disclaimers and security and privacy policies of the new site. Linking to these external sites does not constitute or imply an endorsement of the sites’ content by SHOPS Plus. We encourage you to be aware when you are leaving our site and to read the privacy policies of each website you visit.

Abt Associates has established and maintains reasonable procedures to protect the confidentiality, security, and integrity of personal information collected by this site. Abt Associates will only disclose your personal information if required to do so by law.

Contact Us
If you have any questions about this privacy statement, the practices of SHOPS Plus, or your experience with this website, please contact us at [email protected].



Sustaining Health Outcomes through the Private Sector (SHOPS) Plus is a five-year cooperative agreement (AID-OAA-A-15-00067) funded by the United States Agency for International Development (USAID). This website is made possible by the generous support of the American people through USAID. The information provided on this website is not official U.S. government information and does not represent the views or positions of USAID or the U.S. government.

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