Project Impact

Public-Private Engagement for Better Health

Project Impact


Sustaining Health Outcomes through the Private Sector Plus worked in 29 countries to increase access to priority health information, products, and services through the private sector. From 2015 to 2020, the project reached an annual average of almost 40 million people with health messages, generated 2.5 million couple years of protection, and facilitated the treatment of over 2 million cases of childhood diarrhea with zinc and oral rehydration solution.

Enabling Environment

SHOPS Plus improved the enabling environment for private provision of priority health products and services by facilitating greater private sector engagement, building the capacity of ministries of health to become effective stewards of the private sector, and ensuring laws and policies facilitate the effective participation of the private health sector.

14 global partnerships established $13.5 million loaned to private providers to improve the quality of their health practices 26 policy or structural improvements to strengthen capacity of governments to steward private sector actors

In Rwanda, working with the ministry of health, the association of private pharmacists, and other stakeholders, SHOPS Plus successfully advocated for a change in policy to allow pharmacists to administer injectable contraceptives, significantly improving access to this family planning method.


Empowering women and making private health care financially accessible to the poor and targeted populations is a cornerstone of the project’s work. SHOPS Plus sought to ensure greater numbers of people are covered by health insurance, introduced new service delivery models to reach the underserved, and integrated gender training into its global operations and country activities.

10 insurance products created or expanded to cover priority health services 2,349 providers trained in business; more than half were female 30 corporate partnerships brokered that increased access to services among target populations

In the Dominican Republic, SHOPS Plus facilitated a landmark agreement, marking the first time PEPFAR-funded NGOs contracted with the national health insurance agency to cover people living with HIV. Over 7,000 of this priority population enrolled.


The private sector is a critical partner in increasing access to priority health information, products, and services. SHOPS Plus worked with a wide range of private sector providers and outlets to expand product and service offerings. It also used innovative ways to increase access to health information.

20 Health products introduced 708,538 Priority health services delivered 8 Countries with SBC campaigns that reached an annual average of 40 million consumers

SHOPS Plus pioneered digital approaches to fight against TB. In India, the project used an e-pharmacy model to deliver TB testing services and medications to the doorsteps of patients. In Nigeria, SHOPS Plus partnered with a local digital design firm and developed a mobile app for TB screening, tracking, and referral.

Local Partnerships

Building the capacity of local partners helps to sustain interventions beyond the life of the project and strengthen health market resilience. Our approach focused on organizational capacity, technical capacity and fi­nancial management and business planning.

81 NGOs, professional associations, and for-profit organizations supported 130 Government units supported to strengthen capacity to steward private sector actors 73 Local organizations supported through subawards and subcontracts, which accounted for 72% of the project’s awards

SHOPS Plus supported social marketing organizations in Afghanistan, Nepal, Senegal, and Tanzania to expand product baskets, improve targeting of their products and services, improve quality of care, and strengthen long-term viability. The project provided training and technical assistance in financial management, marketing, and sustainability planning.




Sustaining Health Outcomes through the Private Sector (SHOPS) Plus is a five-year cooperative agreement (AID-OAA-A-15-00067) funded by the United States Agency for International Development (USAID). This website is made possible by the generous support of the American people through USAID. The information provided on this website is not official U.S. government information and does not represent the views or positions of USAID or the U.S. government.

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